It is the intention of wise business owners to increase the productivity of their team and to retain top talent. However, many find themselves stumped as to how to actually accomplish this. The most powerful and effective place to start is at the beginning. When you hire a new team member, they start out [...]
“Simply unbelievable” was a response I coined back in the late 70’s and early 80’s to respond to questions about our boom and bust real estate cycle. It was an easy way for me to sound optimistic, and yet still tell the truth. When one queried “How are things [...]
A first job brings with it more than just a steady paycheck. The experience teaches life and work skills that provide benefits long after the job is done. But as our nation continues to recover from the deepest recession since the Great Depression, American youth struggle to get the work experience they need for jobs [...]
Success in business is a byproduct of the relationships that are built within the organization itself, and ultimately with the customers that choose to point their purchasing power in your direction. When relationships are nurtured in a caring and consistent manner, they grow strong and the return on investment for everyone [...]
It was just over a year ago when many organizations in the community, including the Grand Junction Area Chamber of Commerce came together to begin formulating a county economic development plan. From the very beginning, a major tenant of the process was that this was to be a community driven process, not one dictated by [...]
More and more people are getting sucked into the time-robbing vortex that is Facebook. Pictures of last weekend’s adventure in Moab, a distant friend’s new baby, today’s yoga workout routine — it is amazing how an hour can disappear when you’re wrapped up online. This addictive swirl of posts is why Facebook has more than [...]
In today’s “Internet”, “National Chain” vs. “YOU the Local Guy” market place, competition is fierce! How in the world do you compete against The Corporate Pocket Book? I may be over-simplifying it, but I really do think the answer is simple. You have to “Out Serve” them. You must give what we call “Memorable Customer [...]
You’ve toiled away every year of your adult life. Through those years, you’ve dreamed of this day. Finally retirement is here. You’re ready to enter the true golden years of your life, but do you have all the facts? Even though you may no longer be working and own [...]
I’ve talked to quite a few people who’ve never seen their own job descriptions. Some say they don’t have one. Yet, there are many reason employees and potential employees should know the job description either for the position they already have or the one for which they’re applying. Legally, an accurate job description is needed [...]
Perhaps you are familiar with the term “Create raving fans out of your customers.” It is absolutely true that this should be a primary aim of any business. After all, if your customers don’t like you, they most likely will not do business with you and they certainly won’t recommend you to others. As a [...]
