Alpine Bank advises customers at all banking institutions to remain vigilant as scammers continue to send fraudulent texts and emails intended to fool people into disclosing confidential bank account information.
The texts and emails contain links to fake bank login pages. The messages often indicate the person’s account is locked or there’s a pending transaction. They’re asked to enter their login name and password — in effect, providing confidential information to criminals.
Alpine Bank accounts remain secure and under no threat as long as customers don’t click on the link or provide passwords or passcodes.
Fraudulent texts and emails also ask people to call a fake bank telephone number. A scammer posing as a bank customer service employee will ask for usernames, passwords and passcodes.
Legitimate financial institutions will never ask for passwords or other login information. Customers should remain cautious of unsolicited messages telling them something is wrong with their accounts. When in doubt, contact your bank’s main number and log into your account using the main bank website you always use
A $6.5 billion, employee-owned organization headquartered in Glenwood Springs, Alpine Bank operates locations across Colorado. For additional information, visit www.alpinebank.com.