Account manager awarded for customer service

Phil Castle, The Business Times April Magdaleno believes the secret to good customer service  is no secret at all. “I think it’s just having that positive attitude and listening to and understanding people.” Magdaleno strives to maintain a good attitude, respond promptly to inquiries and make connections with clients. It’s an effort she said has […]

Primary results set election ballot

Kelly Sloan, The Business Times With primary battles — most of them among Republican candidates — settled, the ballot has been set for the general election in November. Registered Republicans and Democrats in Mesa County joined with voters in the rest of Colorado in the primaries to select their party nominees. One of the highest […]

Congressman drops support for monumental change

Kelly Sloan, The Business Times U.S. Rep. Scott Tipton has announced he will not draft or introduce any legislation to redesignate the Colorado National Monument as a national park — and oppose any attempts to do so in Congress. The announcement came at the conclusion of a 90-day public comment period on a draft proposal […]

Governor receptive to economic suggestions

Phil Castle, The Business Times Colorado Gov. John Hickenlooper says he’s mostly receptive to a wide range of ideas for improving the economy in Western Colorado. Establish a permanent staff position to address the effects of federal land decisions in the state? “That’s an easy one. I’m happy to say yes,” Hickenlooper said. Consider the […]

Telling their stories: Video production firm portrays humanity behind brands

Telling their stories: Video production firm portrays humanity behind brands

Phil Castle, The Business Times Seth Schaeffer loves nothing more than telling stories in the videos his company creates. Whether they’re explaining what a business does or pitching its products or services, the videos also convey what Schaeffer describes as the humanity behind the brands. A two-minute promotional piece for a company that sells equipment […]

Index: Colorado business leaders remain upbeat

A quarterly measure of confidence among business leaders in Colorado continues to increase, a reflection in part of a state economy that’s outperformed the national economy. The University of Colorado reported that its Leeds Business Confidence Index edged up two-tenths of a point to 61.2 going into the third quarter. The index is based on […]

Mesa County real estate activity picking up

Phil Castle, The Business Times Bolstered in part by several large commercial deals, real estate activity has picked up in Mesa County. While no significant movement in the overall market is expected this year, the latest numbers offer some encouragement. “We’re picking up a little speed,” said Annette Miller, senior vice president of Heritage Title […]

Signs offer promise, but hard work ahead

The latest news from the Grand Valley is increasingly encouraging. But as is almost always the case with all things economic, there’s a catch. And that’s why efforts to bolster the economy — including, at last, a meeting with the governor to discuss the matter — must proceed. First, the good news. Year-over-year gains in […]

Firm broadens services to help small businesses

Phil Castle, The Business Times Tanya Baber believes small businesses sometimes face a disadvantage in competing against franchise operations that receive corporate assistance with everything from accounting to insurance to marketing. But Baber has set out to level the playing field in providing that same diversity of assistance to the small business owners for which she […]