Charter introduces service for low-income customers

Charter Communications has introduced a new high-speed Internet service for low-income families and seniors in the Grand Valley.

Spectrum Internet Assist offers eligible customers low-cost broadband speeds of up to 30 megabits per second downstream and 4 megabits per second upstream. Spectrum Internet Assist includes e-mail boxes, Internet security software and a modem at no additional charge.

Spectrum Internet Assist is available throughout the Charter service area and will continue to be rolled out market by market with a goal of covering any remaining areas by the middle of this year.

“Charter is excited to bring a whole new world of digital access and opportunity to low-income families and seniors. Spectrum Internet Assist is an important next step in providing true high-speed connections to those who would otherwise continue to face a digital inequality in this country,” said Tom Rutledge, chairman and chief executive officer of Charter Communications.

“It’s crucial for cable and broadband providers like us to play a role in bridging the digital divide so that everyone has access to the information and tools they need to succeed in today’s economy,” Rutledge added.

Spectrum Internet Assist is available to families with students who participate in the National School Lunch Program as well as seniors who are 65 and older who receive Supplemental Security Income program benefits.

For more information about Spectrum Internet Assist, including assistance with the eligibility process and enrollment, call (844) 525-1574 or visit