Grand Junction Volkswagen has once again received recognition for customer service.
The dealership received a 2021 Customer Satisfaction Award from the DealerRater dealer review website.
“2020 definitely created some unique challenges. We had to recreate our customer service experience by keeping our distance, while still delivering essential, high-quality auto service to our customers,” said Ron Bubar, owner of Grand Junction Volkswagen. “This award is a reflection of our team’s efforts to keep the customer experience at the forefront of everything we do no matter what challenges come our way.”
DealerRater presents the Customer Satisfaction Award to auto dealers that rank in the top 10 percent as rated by online reviews. Grand Junction Volkswagen will receive recognition on the DealerRater website identifying the dealership as providing quality customer service.
“More than 1 million car shoppers wrote a review on DealerReater.com in 2020, recognizing dealerships that strive for an outstanding customer experience, and Grand Junction Volkswagen stood out among peers in Colorado,” said Jamie Oldershaw, general manager of DealerRater.
“In today’s stay-at-home economy, it is critical for dealerships to deliver customer experiences that meet shifting shopper expectations, and Grand Junction Volkswagen provided superior customer service in 2020.”
Bubar said customer service remains a priority. “How you treat people throughout their car buying experience and continued service visits is what makes the greatest impact.”
Grand Junction Volkswagen is located at 653 Market St. For more information, log on to www.grandjunctionvolkswagen.com.