New firm offers services to emergency centers

Monica Million

A consulting business has opened in Grand Junction to offer services to emergency communications centers and public safety advisors around the world.

Monica Million launched Million Consulting. She provides on-site evaluations of emergency communications centers to ensure they meet industry standards. She also offers assistance to public safety professionals to adopt, execute and scale with technological solutions.

Million Consulting Services recently provided on-site consultation to the C4 emergency call center in Bogota, Columbia. C4 completed a certification process that assessed operations against industry standards. As of result of the consultation and assessment, C4 was the first emergency call center in South America to receive the certification.

In June, Million received the PowHERhouse award from the National Emergency Number Association for Women in 9-1-1.

Million brings to her firm 24 years of experience, beginning with her role as a 9-1-1 public safety telecommunicator. She subsequently managed the Grand Junction Regional 9-1-1 Center and served as the first civilian deputy chief of services for her municipal police department. Monica concluded her government service as executive director of the Colorado 9-1-1 Resource Center, serving 86 centers across Colorado. She’s a past president of the National Emergency Number Association and NENA Hall of Fame inductee.

For more information about Million Consulting, visit the website at www.millioncs.com.