A company that provides software to manage customer service and sales has announced plans to relocate part of its operations from California to Grand Junction.
INFOCU5 expects to move a dozen employees from Pasadena and has hired 30 people previously employed at StarTek, a Grand Junction call center that closed earlier this year. Over the next three years, INFOCU5 expects to hire up to 300 employees with an average annual salary of $60,513.
The company is headquartered in Telluride and operates a satellite office in Denver. Grand Junction will serve as a core operations hub.
Jake Bush, founder and chief executive officer of INFOCU5, said he’s eager to move more operations to Western Colorado. “Being born and raised in Telluride, the changes I have seen across the Western Slope have led to a newfound appreciation for the entire region, more specifically the countless gems in and around Mesa County.”
Mara Hardy, business development manager for the Grand Junction Economic Partnership, said the organization worked with INFOCU5 for more than a year on the move. “We are excited to see this year-long process end in a win for the Grand Valley,” she said. “INFOCU5 is a perfect fit for our growing tech community. We look forward to welcoming its employees and their families to the Western Slope.”
The company is the first in the Grand Valley to take advantage of Location Neutral Employee incentives. The program provides approved companies with a state job growth incentive tax credit as well as cash incentives for each remote worker employed in an eligible rural county. About half the employees in Grand Junction will meet the parameters for the incentives. In addition, GJEP offers a program that supports relocating employees and their families.
INFOCU5 offers software to direct-to-consumer businesses to manage customer support, sales and marketing. The company’s web-based application is designed to enhance existing customer support teams and performance marketing efforts. The software also provides access to on-demand agents available for customer service, sales and marketing support. For more information, visit www.infocu5.com.