The power of customer service

Never underestimate the awesome power of quality customer service. Consider as a case in point the Best Western Grande River Inn and Suites in Clifton.

While the 49-room hotel is one of the smallest properties in the Best Western International chain, it also ranks among the very best in winning the

M.K. Guertin Award and Champion Customer Care Award. The Best Western Grande River Inn and Suites was one of only 35 hotels out of more than 2,400 properties to win both awards in 2013.

While the Best Western Grande River Inn and Suites offers plenty of amenities, including a meticulously landscaped courtyard and indoor swimming pool, owner Karen Nielson says it’s friendly customer service that earns the hotel not only awards, but repeat business.

Congratulations to a business that flexes the power of quality customer service.