Visiting Angels in Grand Junction ranks among the top home care businesses in North America in the latest results of an annual awards program.
Visiting Angels received the Top 100 Leader in Experience Award from Home Care Pulse, an experience management company serving the home care industry. The award recognizes the top 100 home care businesses participating in the Home Care Pulse program.
Debbie Harrison, owner and director of Visiting Angels, attributed the award to a culture that values employees. “As an organization, Visiting Angels has always put people first. If you run into an angel, just ask him or her if they like their job. They will tell you that they do. It is because of our hiring practices and employee relationships that we are able to provide the best of care for our clients.”
To qualify for the award, 10 percent of Visiting Angels clients and caregivers were interviewed each month. Using that information and benchmarks from Home Care Pulse, Visiting Angels set goals to reach the highest level of excellence. Over the course of a year, Visiting Angels received high client and caregiver ratings for communication, compassion, compatibility, scheduling and training.
Todd Austin, president of Home Care Pulse, said his company strives to help home care businesses exceed client and caregiver expectations. The awards honor those businesses that do.
“When we see agencies like Visiting Angels that have so effectively provided outstanding care and employment experiences, we know we’re on the right track,” Austin said. “Visiting Angels has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
Established by Tom and Debbie Harrison in 2008, Visiting Angels provides a range of services designed to help seniors remain in their homes, including bathing, cleaning, companionship, errands and assistance with walking. For more information, call 254-8888 or visit the website at www.visitingangels.com/grandjunction.