Boost your customer relationships

You’ve worked hard to gain customers. Now what? Do you work even harder to keep the customers you have or aggressively seek new ones? Before answering that question, you probably should ask yourself two more. Are there other ways to strengthen relationships with your customers? Are there overlooked growth opportunities? Assuming the answers to both […]

Satisfying service turns customers into raving fans

For any business to become a lasting success, it must satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then fulfilling those needs creates satisfaction that prompts customers to come back for more and tell others about their experiences. Companies that choose to make […]

Testing helps keep healthy workers at work

As the omicron variant of COVID-19 continues to elevate cases to new highs in Mesa County, COVID-19 testing remains increasingly important, especially for the business community. Employers know sick employees affect business. Absences due to illness affect productivity and diminish the morale of healthy employees who pick up the resulting slack. One of the best […]

2022 outlook encouraging for local real estate market

The housing sector looks to remain strong in Mesa County in 2022.  The lack of housing inventory and new developments will continue to apply pressure to the supply and demand issues experienced over the last 18 months. As a result, the market will continue to favor sellers and prices will continue to climb, albeit at […]

Are you effective or merely efficient?

People who run around in circles might appear efficient, but are they effective? There is a difference, one that could result either in a successful, growing business or a stagnant operation that’s just limping along. Consider the Merriam-Webster Dictionary definitions. Effective: producing a decided, decisive or desired effect. Efficient: capable of producing desired results without […]

Free your business from toxic team members

Do you feel as though you’re held hostage by one or more of your team members? This could be a challenging question to ask yourself and an even more difficult one to answer truthfully. No one wants to admit they’re at the mercy of another. It’s vital, though, to the success of your business. The […]

Beware breaking law with noncompete agreements

Among the lesser-known changes to Colorado law for 2022 is Colorado Senate Bill 21-271. Effective Jan. 1, SB 21-271 amended numerous statutes, including an 11-word amendment to Colorado’s noncompete law to make violations of the law a criminal offense, specifically a class 2 misdemeanor.   Class 2 misdemeanors in Colorado are punishable by three to […]

Taxing burden becomes more and more onerous

Jean Baptiste Colbert, financial minister to Louis XIV, is credited with saying, “The art of taxation consists in so plucking the goose as to obtain the largest amount of feathers with the least amount of hissing.” A tax is defined as a compulsory contribution to state revenue, levied by the government on workers’ income and […]

Review the review: Flip process to find out what employees need

Anxiety and frustration. Those are among the words employees and their managers often use to describe performance reviews. Employees experience anxiety as they’re put under the microscope and attend meetings in which their shortcomings are the focus. Managers become frustrated they have to find time to fill out tedious forms and then engage in uncomfortable […]

Changing needs bolster demand for warehouse space

National Public Radio recently broadcast a story about the demand for warehouse space in the United States.  JLL, a prominent commercial real estate services firm, estimated 1 billion square feet of industrial warehouse space will be built by 2025. The source for that kind of demand isn’t surprising. Consider that nearly everything we use passes […]

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