Consumers have a variety of businesses from which to choose when they’re in the market for a certain product or service. Moreover, they’re increasingly discerning with their hard-earned money when looking to satisfy their wants and needs. That makes it more important than ever for businesses to consistently deliver high-quality products and services. Exceptional companies […]
As the leader of your company, team member trust and loyalty begin with you. If you’ve owned a business for any length of time, it’s likely you have some understanding of the detrimental effects a lack of trust and loyalty can have on your culture, the success of your operation and overall happiness. You might […]
A tremendous amount of attention, effort, energy and time goes into running a business. With everything there is to do, it’s easy for those who own a company to sacrifice many aspects — if not the entirety — of their personal lives in the pursuit of success and happiness. There’s no real benefit to working […]
In my previous column, I enumerated the problems associated with bringing personal baggage to work. I described how even top performers can stumble and fall when they’re unable to effectively manage their personal issues in the workplace. I also elaborated on the domino effect these uncontrolled issues can have on workplace culture, fellow team members, […]
Each of us travels between two worlds — personal and professional. When there’s purpose, balance and happiness outside of business, people enter the workplace very differently than when this isn’t their reality. Some believe a barrier keeps personal and professional lives separate. But if you step back and take an honest look at your experiences […]
Entrepreneurs start businesses to achieve professional, personal and financial independence. They yearn to travel, relax, give back and enjoy their lives as much as possible. They dream of creating greater wealth, freedom and happiness — to control their own destinies. For many, however, this remains only a dream because they lack the mindset, processes and […]
With every interaction and transaction, a business gives customers a good, neutral or bad feeling. The last two have no place in a thriving operation. The first is a requisite of happiness and success. Undoubtedly you’ve engaged businesses that left you wishing you’d never walked through their doors. It might have been the poor customer […]
For any business to become a lasting success, it must satisfy customer wants and needs. Understanding what they truly want and then fulfilling their needs leads to ongoing satisfaction. In return, they’ll not only come back for more, but also tell others about their wonderful experiences doing business with you. One of the biggest differences […]
Entrepreneurs start businesses to create greater freedom, wealth and happiness — to exert more control over their destiny. They dream of achieving professional, personal and financial success and independence and, as a result, travel, relax, give back and simply enjoy their lives. For many entrepreneurs, these aspirations remain a dream because they lack the mindset, […]
If you’re like most people, you’ve worked for a variety of business owners and managers. A few probably stand out in your mind as people you enjoyed working for, while others created an unpleasant work environment. It’s just as likely there’s no doubt in your mind about the type of person for which you’d rather […]