Why did you start your business? If you’re like most entrepreneurs, you probably wanted greater control over your destiny. Perhaps you wanted to build something meaningful that could be sold for a profit or passed down to your children. You might have also wanted more freedom, financial abundance and the ability to travel frequently. Maybe […]
The second most-cited regret of people at the end of their lives is this: “I wish I hadn’t worked so much.” It’s an extraordinarily powerful and telling statement given all the things people could possibly regret when looking back at the lives they lived. For those who have a lot of life left to live, […]
Change remains a reality of business, whether we want it or not. Business environments, economies, team dynamics and technology all change. So, for that matter, does the weather and relationships. Life is all about change. And if we habitually resist change, we limit the potential of all that’s available to us personally and professionally. Many […]
One of the biggest challenges business owners face in creating a company that stands above the rest is a lack of credible, unbiased information. It’s what you don’t know that really limits your potential. When considering the future growth of your business, having clear, powerful and accurate information that positions you to build and develop […]
As a business owner, it’s likely you have some understanding of the detrimental effects a lack of trust and loyalty can have on your culture, the success of your business and overall happiness. You also might have some insights into the tremendous benefits trusting and loyal team members bring to your business and customers. Trust […]
Exceptional companies stand out in a good way in the hearts and minds of their customers. Companies accomplish this feat by delivering high-quality customer service experiences on a consistent basis. Consumers not only have a variety of businesses from which to choose when they’re in the market for a certain product or service, but they’re […]
As a business owner, you’re the foundation of your enterprise. The more energized, inspired and invigorated you are, the stronger your operations. A tremendous amount of time, effort, attention and energy goes into running a business. With all there is to do, it’s easy for those who own a company to sacrifice many aspects, if […]
In my last column, I elaborated on several potential negative side effects associated with bringing personal baggage to work. I described how even long-term top performers can stumble and fall when they’re unable to effectively manage personal issues in the workplace. I also explored the domino effect these uncontrolled issues can have on fellow team […]
Some like to believe a distinctive barrier separates our personal and professional lives. If you step back and take an honest look at your experiences and those of others you’ve worked with, that’s clearly not the case. It’s common, in fact, for people to lug their personal baggage through the front door of a business, […]
With every transaction and interaction, a business gives its customers a good, neutral or bad feeling. The last two have no place in a thriving company. The first is a necessary component to happiness and success. In all likelihood, you can recall some experiences as a consumer that left you with good, if not a […]