A crucial step in the direction of greater happiness and success in business is learning to let go and delegate effectively, empowering everyone involved to do more and be more. As a business owner, you have two options: You can create a job for yourself or truly lead your company. There’s a distinct difference between […]
Most businesses employ skilled team members, many with decent and even great attitudes. These individuals come to work, perform their jobs to a satisfactory level or above and contribute to the work environment in positive ways. But what about team members who have the skills to do their jobs, yet constitute a drag on the […]
Ineffective communication presents the largest obstacle to any successful professional or personal relationship, and it all begins with listening. Not truly listening to others and ineffective communication are often at the heart of dysfunctional businesses, disgruntled team members, unsatisfied clients, failed marriages, disassociation with loved ones, frustration and anger, to name only a few. The […]
There’s a vast difference between being a leader and a boss. A leader influences, collaborates, guides, mentors and supports others to encourage movement in a desired direction. Conversely, a boss lords over others, controlling, domineering and relying on fear and intimidation to get ever more out of the individuals he or she oversees. If you’re […]
Every company has team members who hold positions critical to daily operations. While these individuals might fill important roles, they also could contribute to a negative work environment. They might not fully support company philosophies, objectives and goals. In fact, they actually could hinder the progress of the organization with their bad attitudes, gossip and […]
Internal barriers or blockages to business success come in many forms: ineffective hiring practices, poor on-boarding and training, bad teamwork, low morale and team members whose lack of desire and negative attitudes prevent them from performing at consistently high levels. That’s not to mention less than effective systems and procedures, inferior customer service, inconsistent quality […]
Personality conflicts hurt businesses by contributing to declines in communication, collaboration and teamwork. In turn, efficiency, productivity, retention, team member satisfaction and ultimately business growth and profits suffer. The degree to which team members don’t collaborate presents one of the greatest obstacles to business success. The effective, efficient and smooth flow of information is critical […]
Businesses experience turnover for a variety of reasons, and the expenses associated with finding, hiring, training and developing new team members are very real. Studies have estimated the cost of turnover to range from several thousand dollars to upwards of 150 percent to 200 percent of a team member’s annual salary. The costs are high […]
Over the course of my career as a coach and consultant, I’ve met with many business owners who’ve lost their way in the face of “competition” with other companies. This occurred because of their choice to take on a negative attitude toward these businesses and their owners, especially when that business was outperforming theirs or […]
The easiest and most effective way to build a competent, motivated and engaged team is to hire intelligently. Unfortunately, the typical path to hiring people is obstructed with biased or incorrect information and involves quite a bit of guesswork and assumptions. How can any business successfully assemble a team of skilled, solution-oriented and motivated people […]