There’s a tremendous amount of crossover between the personal and professional lives of people. Team members spend a lot of time and energy on the job rehashing — mentally and verbally — the unresolved and troubling personal challenges they face. More often than you might realize, this situation leads to reduced productivity and efficiency, bad […]
Companies that make it their business to foster happiness in their customers are the most enlightened and successful of all. Business operations are, first and foremost, about serving people and ensuring their satisfaction. Increasing the happiness, pleasure and fulfillment of the patrons who support you with their hard-earned dollars builds a base of loyal and […]
Entrepreneurs launch companies not only to create greater wealth, freedom and happiness, but also exert more control over their destinies. They dream of achieving professional, financial and personal independence and in doing so travel, relax, give back and enjoy their lives as much as possible. For many business owners, however, the dream remains just that […]
People are at the core of successful companies. The strength of their mindset combined with their skills allow them to operate at their highest levels on a consistent basis. Human capability expands, contracts or remains static depending on whether it receives the stimulation it needs to grow and develop or not. The phrase “I’m in […]
A crucial step in the direction of greater happiness and success in business is learning to let go and delegate effectively, empowering everyone involved to do more and be more. As a business owner, you have two options: You can create a job for yourself or truly lead your company. There’s a distinct difference between […]
Most businesses employ skilled team members, many with decent and even great attitudes. These individuals come to work, perform their jobs to a satisfactory level or above and contribute to the work environment in positive ways. But what about team members who have the skills to do their jobs, yet constitute a drag on the […]
Ineffective communication presents the largest obstacle to any successful professional or personal relationship, and it all begins with listening. Not truly listening to others and ineffective communication are often at the heart of dysfunctional businesses, disgruntled team members, unsatisfied clients, failed marriages, disassociation with loved ones, frustration and anger, to name only a few. The […]
There’s a vast difference between being a leader and a boss. A leader influences, collaborates, guides, mentors and supports others to encourage movement in a desired direction. Conversely, a boss lords over others, controlling, domineering and relying on fear and intimidation to get ever more out of the individuals he or she oversees. If you’re […]
Every company has team members who hold positions critical to daily operations. While these individuals might fill important roles, they also could contribute to a negative work environment. They might not fully support company philosophies, objectives and goals. In fact, they actually could hinder the progress of the organization with their bad attitudes, gossip and […]
Internal barriers or blockages to business success come in many forms: ineffective hiring practices, poor on-boarding and training, bad teamwork, low morale and team members whose lack of desire and negative attitudes prevent them from performing at consistently high levels. That’s not to mention less than effective systems and procedures, inferior customer service, inconsistent quality […]