One of the biggest challenges you face in creating a company that stands head and shoulders above the rest is a lack of credible, unbiased information. It’s what you don’t know that really limits your potential. When considering the future growth of your business, having accurate, clear and powerful information that positions you to build […]
Personality conflicts hurt business operations by contributing to a decline in efficiency, productivity, team member satisfaction, retention, business growth and bottom-line profits. The degree to which team members don’t collaborate is, perhaps, one of the greatest obstacles to business success. The smooth, effective flow of information is critical when working to meet the needs of […]
Most likely you’ve worked for a variety of business owners and managers in your life. Certainly, some clearly stand out in your mind as people you enjoyed working for, while others seemed to suck all the pleasure out of the experience. It’s also likely there’s no doubt about the type of person you would rather […]
If you’ve been a business owner for any length of time, it’s likely you have some comprehension of the tremendous benefits loyal team members bring to you and your customers. You might also understand the detrimental effects a lack of loyalty can have on the success of your business and your overall happiness. Loyalty and […]
A great deal of attention, effort, energy and time goes into running a business. With all there is to do, it’s easy for those who own a company to sacrifice many aspects of their life, if not all of it, in the pursuit of success. However, there’s a tremendous benefit to everyone involved — owners, […]
Business owners who want to experience the highest levels of happiness and success must strive to retain top talent and increase the productivity of their teams. Many owners find themselves stumped as to how to actually accomplish this, however. The most important and effective place to start is at the beginning. When new team members […]
The primary aim of any business should be to create raving fans out of its customers. After all, if your customers don’t like you, they aren’t going to do business with you and certainly won’t recommend you to others. But how does one go about creating raving fans out of their customers? As a professional […]
In my last column, I revealed a variety of ways in which people sabotage their listening and the downside of doing so as well as some of the benefits of learning to listen with integrity. I suggested that listening effectively to others can be the most fundamental and powerful communication tool of all. And developing […]
Successful relationships, whether in life or business, rest firmly on the ability of those involved to effectively communicate. The reality, however, is that most of us aren’t taught how to communicate with the intention of building relationships and creating solutions. In fact, not listening and poor communication constitute primary causes of dysfunction in the business […]
Revenue, expenses and profit are all critical factors that demand attention when running a business. They require monitoring, decisiveness and allocation of resources if the company is to remain viable. Given the importance of a company’s financial reality, the “bottom line” can, and in many instances does, become the primary or even sole focus of […]