A great deal of attention, effort, energy and time goes into running a business. With all there is to do, it’s easy for those who own a company to sacrifice many aspects of their life, if not all of it, in the pursuit of success. However, there’s a tremendous benefit to everyone involved — owners, […]
Business owners who want to experience the highest levels of happiness and success must strive to retain top talent and increase the productivity of their teams. Many owners find themselves stumped as to how to actually accomplish this, however. The most important and effective place to start is at the beginning. When new team members […]
The primary aim of any business should be to create raving fans out of its customers. After all, if your customers don’t like you, they aren’t going to do business with you and certainly won’t recommend you to others. But how does one go about creating raving fans out of their customers? As a professional […]
In my last column, I revealed a variety of ways in which people sabotage their listening and the downside of doing so as well as some of the benefits of learning to listen with integrity. I suggested that listening effectively to others can be the most fundamental and powerful communication tool of all. And developing […]
Successful relationships, whether in life or business, rest firmly on the ability of those involved to effectively communicate. The reality, however, is that most of us aren’t taught how to communicate with the intention of building relationships and creating solutions. In fact, not listening and poor communication constitute primary causes of dysfunction in the business […]
Revenue, expenses and profit are all critical factors that demand attention when running a business. They require monitoring, decisiveness and allocation of resources if the company is to remain viable. Given the importance of a company’s financial reality, the “bottom line” can, and in many instances does, become the primary or even sole focus of […]
Human potential is an expandable resource that becomes static when it doesn’t receive the stimulation it needs to grow and develop. This is where the terms “I’m in a rut” and “I’m stuck” come from. Owners, team members and companies get in ruts, too, and this must be overcome if they are to reach their […]
It’s a common perception in business: Success is the result of selling as many products and services as possible at the highest price possible to make as much money as possible. In actuality, this is a very limiting view of success that, if followed, leaves everyone involved feeling used; taken advantage of; vastly undervalued; and, […]
It’s quite common for business owners and managers to feel they’re held hostage by one or more team members who play key roles. The belief is that these individuals possess sensitive information and perform vital functions within daily operations, and letting them go or taking any action that might upset them will leave the company […]
Would you like your business to operate with fewer errors and interruptions? Do you want to enjoy owning and running your business to a higher degree? Are you interested in greater efficiency and productivity? Do you want your business to be more successful? If you want your experience as a business owner to be more […]