The second most-cited regret of people at the end of their lives is this: “I wish I hadn’t worked so much.” It’s an extraordinarily powerful and telling statement given all the things a person could possibly regret when looking back at the life they lived. For those who have a lot of life still to […]
Companies that are in the business of fostering happiness in their customers are the most enlightened of all. They understand successful operations are, first and foremost, about serving people and ensuring their satisfaction. These businesses know that increasing the pleasure, fulfillment and happiness of the patrons who support them with their hard-earned dollars will build […]
The typical business features a number of skilled team members, many with decent and even great attitudes. These individuals come to work, perform their jobs to a satisfactory level or above and contribute to the work environment in mostly positive ways. But what about those team members who, even though they have the skills to […]
Do you remember why you started your business? If you’re like most entrepreneurs, you probably wanted greater control over your destiny. Perhaps you wanted to build something meaningful that could be sold for a profit or passed down to your children. You might have also wanted more freedom, financial abundance and the ability to travel […]
Most business owners start their companies with the intention of creating greater wealth, freedom and happiness. They dream of achieving financial independence and using this to travel, relax, give back and enjoy their lives as much as possible. But many owners never realize this dream, even if their businesses are successful in generating financial abundance, […]
When any company representative transfers his or her personal issues onto a customer, it creates dissatisfaction and doubt in the heart and mind of this customer. For any business owner who desires to be successful, this is the exact opposite customer service experience you want your clientele to have while engaging your business. Have you […]
One of the biggest challenges you face in creating a company that stands head and shoulders above the rest is a lack of credible, unbiased information. It’s what you don’t know that really limits your potential. When considering the future growth of your business, having accurate, clear and powerful information that positions you to build […]
Personality conflicts hurt business operations by contributing to a decline in efficiency, productivity, team member satisfaction, retention, business growth and bottom-line profits. The degree to which team members don’t collaborate is, perhaps, one of the greatest obstacles to business success. The smooth, effective flow of information is critical when working to meet the needs of […]
Most likely you’ve worked for a variety of business owners and managers in your life. Certainly, some clearly stand out in your mind as people you enjoyed working for, while others seemed to suck all the pleasure out of the experience. It’s also likely there’s no doubt about the type of person you would rather […]
If you’ve been a business owner for any length of time, it’s likely you have some comprehension of the tremendous benefits loyal team members bring to you and your customers. You might also understand the detrimental effects a lack of loyalty can have on the success of your business and your overall happiness. Loyalty and […]