Is business on Facebook?

More and more people are getting sucked into the time-robbing vortex that is Facebook. Pictures of last weekend’s adventure in Moab, a distant friend’s new baby, today’s yoga workout routine — it is amazing how an hour can disappear when you’re wrapped up online. This addictive swirl of posts is why Facebook has more than […]

Does your company deliver “memorable customer service?”

In today’s “Internet”, “National Chain” vs. “YOU the Local Guy” market place, competition is fierce!  How in the world do you compete against The Corporate Pocket Book?  I may be over-simplifying it, but I really do think the answer is simple.  You have to “Out Serve” them.  You must give what we call “Memorable Customer […]

Senior living and retirement taxes

           You’ve toiled away every year of your adult life. Through those years, you’ve dreamed of this day. Finally retirement is here.  You’re ready to enter the true golden years of your life, but do you have all the facts?             Even though you may no longer be working and own […]

Job descriptions key to evaluations and recruiting

I’ve talked to quite a few people who’ve never seen their own job descriptions. Some say they don’t have one. Yet, there are many reason employees and potential employees should know the job description either for the position they  already have or the one for which they’re applying. Legally, an accurate job description is needed […]

Do You Have A Team Of Raving Fans?

Perhaps you are familiar with the term “Create raving fans out of your customers.” It is absolutely true that this should be a primary aim of any business. After all, if your customers don’t like you, they most likely will not do business with you and they certainly won’t recommend you to others.  As a […]

Facebook: business timeline part two

I’m sure you’ve all seen the reminder to view your page in Timeline and hopefully you’ve started thinking about visual strategy, posting ideas and content.     Luckily, the developers at Facebook realize the importance of your time and that this is a big change for business owners. Therefore, the new versatile, informative admin panel is […]

The benefits of healthy employees

Corporate wellness” is the new buzz phrase.  It isn’t a new concept, but one that has moved into the forefront in the minds of many businesses today.   Since health care costs continue to sky rocket and the economy remains challenging, business owners and managers are being forced to look at all costs related to their […]

Underpublicized 2012 tax changes & reminders

Every year, the IRS institutes big and little changes – and some don’t get as much notice as they should. Here is a rundown of some of alterations and asterisks affecting taxpayers this year.     Don’t forget Form 8949. If you are reporting capital gains or losses for 2011, you must file this new form […]