Susan has been working for you for two years and has always reported to work as scheduled. Over the last few weeks, though, you’ve noticed she’s called in sick several times. You decide to talk with her about her attendance. Susan tells you she has a medical issue and believes she could need extended time […]
The two questions everyone asks this commercial real estate broker are, “What’s going on in the market? Are prices ready to start rising?” My answers are always, “It depends.” The price of both commercial and residential real estate depends largely on the demand for that real estate. As the Western Slope economy softened in 2009, […]
A long, long time ago in another place and time, I thought about starting a business to help companies with the impressions they create for their customers. While that business ended up on a back burner in someone else’s house, first impressions remain important. People become comfortable in their own spaces, whether those spaces are […]
Vacations, long car trips and busy schedules all can lead to major disruptions in fitness routines. Whether traveling by car or plane, staying in hotels or with family, you can keep fitness part of each day, though. Here are a few tips to make your vacation fitness-friendly. Sitting a car for a few hours or […]
In every business there are situations that can be perceived as problems, challenges, opportunities and even gifts. The choice you make in your perception of situations as they present themselves to you will affect how you handle them. If I were to put four boxes on a table, each beautifully wrapped, and explained that the […]
The ups and downs of the stock market and economic growth — or lack thereof — aren’t random. But they are difficult to understand at times. May-Investments developed its own Leading Economic Indicator (LEI) that helps the firm understand the current economic environment. Today’s LEI readings forecast continued economic growth during the months ahead. May-Investments […]
Technological advances free us up, expand our world … and create all kinds of unintended problems. Cell phones offer a perfect example. It’s hard to imagine doing business — or just getting through the day — without a cell phone. Yet, problems still arise. The other day, my wife and I left our office and […]
I recently heard a business person complain they belong to several networking groups, but the number of referrals they receive remains far too low. A referral network is not an overnight endeavor. It takes a long time to establish. One of the biggest misconceptions people have about referral networking is the belief they’ve established a […]
Many business owners and employees try at some point in their careers to design a newsletter, flyer or other sales materials — and then wonder why their versions aren’t as graphically appealing as others. There are a few simple tricks when you’re designing your own material that will make all the difference in the appeal […]
The primary ingredient in building relationships and delivering an exceptional customer service experience is caring. The more you and your team care, the more satisfied your customers will be. They will look to your company more often for the products, services and solutions they need and want. These same customers will also refer more business […]