Companies that make it their business to foster happiness in their customers are the most enlightened and successful of all. These companies understand that successful operations are, first and foremost, about serving people and ensuring their satisfaction. They know that increasing the pleasure, satisfaction and happiness of the patrons who support them with their hard-earned […]
Ernest Hemingway wrote: “The way to make people trustworthy is to trust them.” The sentiment is simple, but true. Especially in the workplace. When managers trust employees, employees tend to rise to the level of those expectations. According to the results of research conducted by Paul J. Zak, founding director of the Center for Neuroeconomics […]
By definition, the Consumer Price Index (CPI) is a measure of the average change over time in the prices urban consumers pay for a basket of goods and services. In simple terms, when the CPI goes up, it generally means our daily cost of living goes up The CPI offers a primary gauge of inflation. When […]
Yoga is all about learning to balance life with calmness and positive thinking. Yoga means to join or yoke together the body and mind into one experience. Yoga dates back more than 5,000 years and combines three main areas: breathing, exercise and meditation. Breathing techniques are based on the concept breathing is the source of […]
While it’s easy to get wrapped up in the day-to-day stress the coronavirus pandemic has created, you’ll thank yourself in the future if you take a step back and take advantage of planning opportunities to maximize your future cash flows and investment returns. Here are some ways to benefit from the economic environment and tax […]
You probably write dozens of emails and other documents over the course of a week: articles, manuals, performance appraisals, proposals, reports and more. Most of these materials are time sensitive and mission critical. But sometimes the words just won’t come. When you’re faced with a blank email, document template or sheet of paper — along […]
My oldest son is a millennial, a member of the generation born in the 1980s and 1990s that’s been labeled entitled, lazy and in need of constant praise. Before you feel sorry for me, though, here are some other facts about my son: he graduated from college debt-free, moved out voluntarily and landed a career […]
There’s a vast difference between a leader and a boss. A leader influences, collaborates, guides, mentors and supports others to foster movement in a desired direction. Conversely, a boss lords over others, is often controlling and domineering and uses fear and intimidation to get ever more out of the individuals he or she oversees. If […]
“The year was 2020, kids. Your parents were the same age you are today. I would not do the events of that year justice if I didn’t set the stage properly. The rug was ripped out from under our secure and comfortable footing. We learned some things that year.” — Me, many years from now. […]
Perhaps you know someone who’s been affected by dementia. Dementia describes a group of symptoms associated with problems with memory and reasoning. Many different types of dementia exist and many conditions cause them. Dementia is not a normal part of aging, though. It’s caused by damage to brain cells that affects their ability to communicate, […]