Take a moment to think about a time you received a paltry customer service experience — one that left you feeling uncared for, unsatisfied and unhappy. Given the bad taste in your mouth, it’s likely you won’t do business with that company again. Moreover, you’ll probably advise your friends and family not to either. Now, […]
I love email. It’s convenient, efficient and nothing less than essential during these times of physical distancing. But my relationship with email also can be toxic at times. When I’m particularly busy, the ping notifying me I’ve received a new message triggers a surge in my pulse as I anticipate a problem or another demand […]
Have you ever dreamed of setting up an office at home and working in your pajamas? For better or worse, this dream has suddenly become a reality for many people. While working from home can be productive, it also can be unproductive and even problematic. It all depends on how you approach working at home […]
In just three months, coronavirus has gone from a blip on our radar by way of international news to imposing a real presence in our communities with life-changing effects. Shortly after Colorado Gov. Jared Polis declared a disaster-related to the coronavirus outbreak, the World Health Organization declared a pandemic. The Colorado Department of Labor and […]
Machines, weights and props can all help in a daily exercise routine. But with a little creativity, you can still enjoy a great workout without anything but you and a pair of good athletic shoes. Given so many changes and temporary health club closures related to the coronavirus outbreak, it’s never been more important to […]
The Coronavirus Aid, Relief and Economic Security Act includes a provision that benefits commercial property owners. Legislation makes qualified improvement property (QIP) once again eligible for bonus depreciation. QIP involves any improvement to an interior portion of a nonresidential building if that improvement was made after the building first was placed in service. This generally […]
Think back to the last time you felt truly calm, peaceful and void of stress. Where were you? What did you see? What sounds did you hear? Odds are you weren’t standing in a busy grocery store line; driving your car through traffic; or, for that matter, sitting in your office staring at your computer […]
We’ve become understandably hypersensitive to cleanliness, germs and viruses. We’re told to wash our hands, keep our distance and stay home to slow the spread of the coronavirus that’s turned the world upside down. We’ve raided stores to stock up on paper products, cleaning supplies and hand sanitizer. However, the overuse of many products can […]
Retail and personal service businesses likely will be two areas of commercial real estate most affected by the coronavirus outbreak. While many retailers maintain an online presence, most smaller retail businesses still depend on customer visits. This includes not only retail stores and restaurants, but also such personal service businesses as accounting firms, barbershops, financial […]
You’ve finished writing that proposal, report, manual or other documents. Now you want to make sure it’s clear, correct, readable and audience-focused. So do you need the services of an editor, reviewer or proofreader — or some combination of all three? You get what you ask for, so make sure to ask for the right […]