Are you interested in greater efficiency and productivity? Would you like to reduce costly turnover along with errors and interruptions? Do you want your operation to become more successful so you can derive more joy from owning and running a business? If you want your experience as a business owner to be more enjoyable and […]
There’s a tendency among business owners and managers to supply answers to team members rather than take time to help them find the answers for which they’re looking. The prevailing belief is this saves time, and it might in the short term. But over the long run, this approach costs time, weakens the business and […]
If your business has stalled or is failing, your health is declining or your relationships are unfulfilling, you can use your awareness of these situations to face the reality your resistance to change diminishes your happiness and success more and more each day. A primary reason many people resist change is because they must change […]
Business leaders focused on moving their companies to ever higher levels of effectiveness, efficiency, profitability and success look for ways to improve their business models. It takes a discerning awareness of what works — and doesn’t — in the daily operations. There’s a common pitfall to avoid, though, in focusing only on what’s wrong at […]
In my last column, I discussed the problems with bringing personal baggage to work and how even top performers can fall when they’re unable to manage their personal issues in the workplace. I elaborated on the domino effect these issues can have on other team members, customers and the business In this column, let’s consider […]
People travel between the connected worlds of the personal and professional. When there’s balance, happiness, purpose and success in life outside business, the version of themselves people take into the workplace is different than when that’s not the case. Some people believe there’s a barrier between personal and professional lives. If you step back and […]
Most business owners dream of greater wealth, freedom and happiness — to exert more control over their destinies. They start their companies to achieve financial, professional and personal independence and then relax, travel, give back and enjoy their lives as much as possible. Many owners never realize their dreams, though, because they lack the mindset, […]
For any business to become a lasting success, it must satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then fulfilling those needs creates satisfaction that prompts customers to come back for more and tell others about their experiences. Companies that choose to make […]
Do you feel as though you’re held hostage by one or more of your team members? This could be a challenging question to ask yourself and an even more difficult one to answer truthfully. No one wants to admit they’re at the mercy of another. It’s vital, though, to the success of your business. The […]
Chances are, you can recall some experiences as a consumer that left you with a good, if not a great, feeling. The value you received during these interactions endeared you to these companies, creating loyalty and repeat business. You were satisfied, your money and time was well spent and you walked away happy. You’ve also […]