So you’ve decided to start your own business. It’s an exciting prospect, and there are plenty of opportunities for you to make your mark on the world. Pull out your note pad and cell phone get to work. There are many ways to go into business for yourself, and you can get started by taking […]
When any company representative transfers his or her personal issues onto a customer, it creates dissatisfaction and doubt in the heart and mind of this customer. For any business owner who desires to be successful, this is the exact opposite customer service experience you want your clientele to have while engaging your business. Have you […]
Mobile communications technology has changed human behavior in a very short time. In fact, mobile technology has become the No. 1 platform businesses use to communicate with their customers. What makes this possible is the fact that more than 91 percent of mobile users keep their devices within reach at all times. Applications are following […]
One of the biggest challenges you face in creating a company that stands head and shoulders above the rest is a lack of credible, unbiased information. It’s what you don’t know that really limits your potential. When considering the future growth of your business, having accurate, clear and powerful information that positions you to build […]
Nearly every small business owner who’s run a venture for any length of time will have a story about the customer from hell. That’s right, the customer who wreaks havoc with the staff, the owner and even other customers. In an age when a couple of social media rants by one person can start an […]
Returning to work after having a baby can be difficult for new mothers for numerous reasons. Many women choose to return to their professions after maternity leave, though. In 2012, 65 percent of women with children under 18 were employed, according to the U.S. Census Bureau. Despite state and federal laws that require employers to […]
Most people are familiar with the term one-on-one personal training sessions. These sessions are available at most health clubs and independent studios. But what has changed could surprise you: the increased popularity of small group personal training. Although it seems to really have hit the market recently, we’ve been offering small group personal training at […]
If you own a business or would like to own a business, most likely you’ll enter into a commercial lease at some time during the life of that venture. While each lease is different and must be reviewed carefully, commercial leases typically cover a core group of issues. If you’re looking at leasing commercial property […]
Personality conflicts hurt business operations by contributing to a decline in efficiency, productivity, team member satisfaction, retention, business growth and bottom-line profits. The degree to which team members don’t collaborate is, perhaps, one of the greatest obstacles to business success. The smooth, effective flow of information is critical when working to meet the needs of […]
One of my favorite topics is leadership. It’s one of those important things that, like pornography, you recognize when you see it, but is hard to define nonetheless. How do you define leadership? We often draw from our experiences of both good and bad leaders we’ve known. We know the good ones we liked, respected, […]