The first five to 10 words out of your mouth have significance. I’ve been asked to consult and teach “communications” on several occasions to a variety of customers and businesses. It’s ironic people claim “communicating” — what they need to say — is a key issue. I’ve come to realize listening is the problem. By […]
Think of the movements you go through every day: getting into and out of your car, reaching for an item on the top shelf at the grocery store or bending down to pick up a child. Most of the time, we don’t think about these movements — until, that is, we can’t do them with […]
For decades, the mantra of economic development in America has been simple. Offer big incentives, woo big businesses and hope the jobs follow. But here’s the problem: those jobs rarely do. When they do, they don’t last, leaving communities with broken promises and empty storefronts. This approach is outdated. The traditional model of economic growth […]
The recent U.S. Department of Labor (DOL) rule under the Fair Labor Standards Act broadens the compensation range for employees eligible for overtime pay. For employers, the new rule could affect profitability. There are two approaches you might be considering to keep employees from falling under the latest rule. The first approach is to reclassify […]
If you’ve been in business for any length of time, it’s likely you understand the detrimental effects a lack of trust and loyalty exert on your culture, the success of your company and overall happiness. You probably also possess insights into the tremendous benefits trusting and loyal team members bring to your customers and operation. […]
Human resource professionals in Mesa County have access to a wealth of community services to enhance the health, well-being and financial stability of employees. These are vital tools for fostering a supportive and productive work environment. Here’s an overview of some of the services HR professionals can leverage to support their workforces: Community Hospital offers […]
The 2024 Colorado legislative session ended on May 8. Bills that didn’t include a safety clause went into effect Aug. 7. Some of the new laws apply only to specific industries, but others affect every employer. Here’s a look at some of the most significant new laws affecting Colorado employers. State discrimination laws now include […]
Customer service constitutes an essential part of a truly successful business. The unfortunate truth for customers, however, is service is too often lacking or nonexistent. When that’s the case, customers take their business and favorable opinions elsewhere. My wife and I just returned from a 3,500-mile, 24-day road trip and vacation. We had many customer […]
Earlier this year, the U.S. Department of Labor (DOL) released its latest guidance and rule on overtime pay. The specifics of this rule are contained in the Fair Labor Standards Act (FLSA). The underlying premise of the FLSA is when most workers work more than 40 hours in a week, they get paid more. The […]
In today’s rapidly evolving business landscape, the importance of continuous learning and strategic technology adoption can’t be overstated, especially within the realm of human resource (HR) management. These two pillars not only enhance individual career growth, but also contribute to organizational success. Let’s explore how integrating ongoing education and strategic technology benefits your company. Unlocking […]