If you want to be truly successful, your focus must be on growing your company through attracting and retaining customers. The result will be a business that is increasingly successful. Think about a time when you received poor customer service—one that left you feeling uncared for, unsatisfied, and unhappy. Left with a bad taste in […]
Judgmentalism: a behavior or attitude that reflects a critical and condemnatory (expressing strong disapproval; censorious) point of view. We generally prefer to see ourselves as forgiving, generous, kind, patient and smart people. The truth is we aren’t. Life isn’t ideal. We aren’t perfect. We can’t be nice all the time. If we’re honest with ourselves, […]
Respiratory virus season is officially underway in Mesa County, which can have a serious affects on the health of employees. Three viruses to pay attention to are influenza, COVID-19, and respiratory syncytial virus, or RSV. All three are transmitted in a similar way: through droplets from a sneeze or cough. If a case becomes severe, […]
Stress affects every aspect of our lives. Gone are the days of check it at the door when we go to work. Mental health awareness in the workplace has never been more important. World Mental Health Day — a global effort initiated by the World Health Organization to increase awareness of mental health, reduce the […]
Presidential elections shape economics in the United States, including residential real estate. While not directly tied to buying and selling homes, the effects of presidential policies on interest rates, tax laws and market confidence reverberate through the real estate industry. Understanding how elections affect the market is essential for advising clients, whether they’re buyers, sellers […]
Change is a reality in business whether we want it or not. Business environments change, economies change and team dynamics change. Technology changes rapidly. Life in general is about change. But if we habitually resist change, we limit the potential of all that’s available to us. People avoid change because they also must change in […]
It seems early to discuss holiday issues in October, but the holiday displays are already up at the big box stores, and smart employers are already planning for the holiday season and the winter months. This month and next I will discuss some of the questions and issues that arise during the holiday season. What […]
Johnny C. Taylor Jr., chief executive officer of the Society for Human Resource Management (SHRM), describes what he considers a society in crisis and one solution. “The world is brimming with diverse opinions and perspectives … . We won’t agree on everything. That’s why civility has never been more paramount.” Civility is more than just […]
In reflecting on my youngest daughter’s high school graduation, I remembered the excitement in the eyes of the 240 young people dressed in caps and gowns. Some were ready for school to be over while others looked forward to the next phases of their educations. Whatever path those young people choose, some will become consumed […]
What does it take to create a successful retirement plan and put it into place? Planning is essential. Employees must understand health insurance benefits and limitations, how to transfer 401(k) funds to a personal Individual Retirement Account (IRA) and the procedures for collecting benefits from company sponsored retirement plans. Employers must comply with laws when […]